Privacy Statement

Propertytoolbox Limited is committed to your privacy. We collect only the information we need from you to provide the service you have requested, we don't collect anything extra. We acknowledge the trust you have put in us by providing this information and are fully aware of our responsibility to manage this information carefully and keep this information confidential.

About Propertytoolbox

Propertytoolbox is a New Zealand based company that provides information and resources for New Zealand home buyers. This information is available through comprehensive website content, promotions and advertising.

About the Propertytoolbox privacy policy

This privacy policy aims to inform you about:

  • Why, how and where personal information is collected by Propertytoolbox.
  • What we do with your personal information.
  • How you can contact us regarding any aspect or your personal information.
  • How we ensure that this information is treated in accordance with the requirements of the Privacy Act.

Browsing the website and receiving email

Visitors to our site can browse our site without disclosing any personal information.

If you do choose to use any of the services through the Propertytoolbox website, the personal information that you volunteer will be collected. When this information is collected we will also ask you if you would like to receive additional information from us, this is usually in the form of a tick box at the point were personal information is collected. We will not send you any unsolicited emails.

We also acknowledge that at any time you may wish to be removed from a Propertytoolbox mailing list. We try to make this as easy as possible for you by providing an 'unsubscribe' option.

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Data collection

Propertytoolbox collects the personal data that you volunteer. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

We may store information about the way you are using this website. A cookie may be used. This cookie uniquely identifies your computer but does not identify you. We do not use cookies to store personal data.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose: by indicating in a box at the point on the site where personal data is collected or at the point where the request is made.

We do not knowingly collect personal data from children. We do not take specific steps to protect the privacy of children who disclose their personal data to us.

Using the information you have provided

All information collected by Propertytoolbox is kept confidential at all times. The information collected is used for:

  • The purpose of providing a service.
  • Statistical analysis including analysis of site use, and marketing based analysis.

Propertytoolbox does not give your personal information to any other person or organisation unless you have given your consent. This consent will usually be in the form of a tick box at the point on the site where personal information is collected.

Why do you collect more than just my name and email?

We offer services to our members that require us to have more then just an email address. If you ask to be contacted by a mortgage broker, we like to ensure that you are contacted by someone with local knowledge, so asking you about your location is important to give you the best possible service. This contact may be via phone or email, which is why we also collect a phone number.

Confidentiality & security of information collected

The information you provide to us is stored securely. However, most security systems are not foolproof and you should always consider this when revealing any personally information to anyone in any way.

We have security policies, rules and technical measures to protect the personal data that we have under our control. All our employees, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data.

What about links to other sites? contains links to other websites. We are not responsible for the content, security, or privacy practices employed by other sites. Please read the privacy policy on any other site you visit where you personal information is likely to be collected.

How do I access the personal data Propertytoolbox holds about me?

You can review your personal information by logging on using your email and password. When logged on you can use the 'my account' link to access your account information and update it if necessary.

At any time you can request a copy of any personal data we hold about you by emailing We will provide you with a copy of the data within a week - we may require proof of your identity.

Will there be changes to the privacy policy?

We will review this policy regularly. As part of this process it may be necessary for us to make alterations to this policy to ensure we are addressing all privacy issues that arise with changes in our business or changes in legislation. We are committed to continuing to responsibly manage and protect your personal information so you should check this policy frequently.


If you have any comments or feedback with regard to this privacy policy, or any other matter with relations to Propertytoolbox, please email us at or use our Contact Us, Feedback Form.